At ggtaya, we take the privacy of every Filipino member seriously. This Privacy Policy explains what personal information we collect when you use our platform, how that information is used, who it may be shared with, and the rights you have over your own data. We encourage you to read this page carefully so you can make informed decisions about your account. If you have any questions after reading, head over to our FAQ page or reach out to our support team directly.
A clear breakdown of the personal information ggtaya handles on behalf of Filipino members.
When you create an account on ggtaya, we collect the personal details you provide during the registration process — this includes your full name, date of birth, email address, mobile number, and the payment details needed to process PHP deposits and withdrawals. We also collect information generated by your activity on the platform, such as your betting history, session timestamps, device type, and the pages you visit within the site. This usage data helps us understand how Filipino members interact with the platform so we can improve features and fix issues quickly. If you contact our support team, we will also retain records of that communication in order to follow up accurately and consistently. In some cases, we may request additional identity verification documents to comply with Philippine regulatory requirements or to protect your account from unauthorised access.
The primary reason ggtaya collects personal data is to operate your account and deliver the services you have signed up for — processing bets, managing rewards balances, applying voucher credits, and handling PHP transactions securely. We also use your data to verify your identity, detect suspicious activity, and comply with the legal obligations that apply to online gaming operators serving the Philippine market. Your contact details allow us to send you important account notices, such as security alerts, deposit confirmations, and updates to our platform terms or this Privacy Policy. We do not use your data to send unsolicited marketing unless you have explicitly opted in, and you can withdraw that consent at any time through your account settings. Aggregate, anonymised usage data may also be analysed internally to guide product decisions — this data cannot be traced back to any individual member.
ggtaya does not sell your personal information to any third party for marketing or commercial purposes — this is a firm commitment to all Filipino members. However, we do work with carefully selected service providers who help us operate the platform, including payment processors, identity verification partners, and technical infrastructure providers; these partners are only given access to the data they need to perform their specific function and are bound by strict confidentiality obligations. We may also be required to disclose your personal information to Philippine government authorities, regulators, or law enforcement agencies where we are legally obligated to do so. If ggtaya undergoes a corporate restructuring or acquisition, member data may transfer to a successor entity — in such an event, you will be notified in advance and your rights under this policy will continue to apply. Outside of these limited circumstances, your data stays within the ggtaya platform and is not accessible to unrelated third parties.
We retain your personal information for as long as your account remains active and for a reasonable period after closure, as required by applicable Philippine laws and regulations governing online gaming and financial records. Transaction records, betting history, and identity verification documents are typically retained for a minimum of five years after your last activity, in line with standard regulatory expectations in the Philippines. After this retention period has passed, data that is no longer needed is securely deleted or irreversibly anonymised. If you request account closure, we will begin the data minimisation process promptly — however, some records may need to be kept for the full statutory period regardless of your closure request. You can contact our support team at any time to ask about the specific retention timeline that applies to your account data.
As a Filipino member of ggtaya, you have several important rights regarding the personal data we hold about you, in accordance with the Data Privacy Act of 2012 (Republic Act 10173) and its implementing rules. You have the right to request access to a copy of the personal information we hold on your account, and the right to ask us to correct any inaccurate or outdated details. You may also request that we restrict certain processing activities, or object to specific uses of your data where we rely on legitimate interest as the legal basis for that processing. If you believe your data has been handled in a way that breaches applicable privacy law, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, simply send a written request to our support team at support at ggtaya.net and we will respond within a reasonable timeframe. We are committed to making this process straightforward and will not penalise you in any way for exercising your legal data rights.
ggtaya uses standard browser cookies and similar technologies to keep your session active, remember your preferences, and help us identify unusual login patterns that may indicate unauthorised access to your account. You can manage or disable cookies through your browser settings, though doing so may affect certain platform features. We apply industry-standard security measures — including encryption in transit and at rest — to protect the personal information of all Filipino members from unauthorised access, loss, or disclosure. Despite these measures, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password and to log out of your account on shared devices. This Privacy Policy may be updated from time to time to reflect changes in our operations or applicable Philippine law; when we make material changes, we will notify you via the email address on your account or through an in-platform notice. Continued use of ggtaya after any such update constitutes your acceptance of the revised policy. For the full Terms and Conditions that govern your use of the platform, please review that page directly.
Common questions from Filipino members about how their personal data is managed on ggtaya.
Yes — you have the right to request a copy of the personal information ggtaya holds on your account at any time. Simply send a written request to our support team at support at ggtaya.net, clearly stating that you are making a data access request under the Data Privacy Act of 2012. We will verify your identity before releasing any information to ensure it is only sent to the account holder, and we aim to respond to all access requests within 30 days. If the volume of data requested is large or the request is particularly complex, we may notify you that a short extension is needed — but we will always keep you informed of the progress. There is no fee for a reasonable access request, and exercising this right will have no negative effect on your account status or access to platform features.
ggtaya does not sell your personal information to any third party. We only share data with a limited set of trusted service providers — such as payment processors and identity verification partners — who are strictly required to keep it confidential and use it only for the purpose of supporting your account. These partners are contractually bound to the same data protection standards that ggtaya applies internally, and they have no right to use your data for their own independent purposes. In addition, we may be legally required to share certain information with Philippine regulatory authorities or law enforcement agencies — in these cases, we are obligated to comply with valid legal requests. Outside of these two categories, your personal information remains within the ggtaya platform and is not accessible to unrelated external organisations.
If any of the personal information on your ggtaya account is inaccurate or has changed — such as your email address, mobile number, or contact details — you can request a correction by contacting our support team at support at ggtaya.net. For security reasons, certain fields may require identity verification before changes are approved, particularly if the correction involves payment-related details or your registered name. We aim to process correction requests promptly and will confirm once the update has been applied to your account. Keeping your contact information current is important because we use it to send you critical account notices, security alerts, and policy update communications. If you notice that a correction you requested has not been applied correctly, please follow up with our support team and we will investigate right away.
Now that you know how we protect your personal data, you can register your free account with confidence and start exploring sports betting, casino-style games, and exclusive rewards — all in Philippine pesos, right from your mobile browser.